In 2014, Raphaella succeeded her father as CEO of the family business, specialized in linoleum. The factory was once started by her grandfather and had further grown to one of the largest national producers of linoleum flooring under her father’s influence. Now it’s her turn and Raphaella has ambitious plans for the company.
Raphaella: This year, I want to increase the company’s revenue by 30% and I want to do so by expanding internationally. We’re already the biggest national producer, so there was not much opportunity for growth here, but we have recently hired a representative in Spain. At this moment, he’s only working half time for us so I needed a solution to forward the calls outside his working hours.
So, I ordered a Spanish number from FlexPhon and forwarded all calls to our Spanish representative. Outside his office hours, the calls get forwarded to our sales department. FlexPhon allowed us to have a local presence with our own phone number, and to manage our call flow very easily.
“FlexPhon is helping us to grow and expand our business internationally.”
FlexPhon allowed us to have a local presence with our own phone number, and to manage our call flow very easily. I’m very happy we made the decision to switch to FlexPhon.